Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped on Sundays or public holidays.

• During peak seasons, processing times may be slightly longer.

Shipping Time

• Standard Shipping: 3–7 business days across India.

• Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Free shipping may be offered on selected orders or promotional campaigns.

Order Tracking

• Once your order is shipped, a tracking number will be sent to your registered email address or mobile number.

• You can use the tracking number to monitor your shipment status.

Delays

• While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, courier delays, or public holidays may affect delivery schedules.

Incorrect Address

• Customers are responsible for providing accurate shipping information.

• We are not responsible for orders delayed or returned due to incorrect or incomplete addresses.

Damaged or Lost Packages

• If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date.

• We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact our customer support team at:
Email: naviandsveth.com